Last updated September 28, 2026. Draft for design partners; not yet reviewed by counsel.
These terms govern use of The Bench, a service that provides AI specialists ("Specialists") inside your Slack workspace. By installing or using The Bench you agree to them on behalf of the organization whose workspace you install it in ("you", "Customer").
The Bench provides software that reads data from systems you connect, performs finance, operations, and marketing tasks you request, and reports back in Slack. Specialists are software, not people, and not licensed accountants, tax advisors, or lawyers. Their output is a draft for your review.
Specialists are designed to request human approval before any action that is hard to reverse or visible outside your company, including sending messages, moving money, filing with a tax authority, issuing refunds or credits, changing prices or listings, and deleting records. You are responsible for every action you approve. Approval is given by whoever clicks Approve in your workspace; you control who is in that workspace.
The Bench is billed by usage. Work performed by Specialists consumes credits from your workspace balance at the rates shown on the dashboard. New workspaces receive a starting balance at no charge. Purchased credits are non-refundable except where required by law, and do not expire. We may change prices with 30 days' notice on the dashboard. Taxes are in addition to listed prices where applicable.
You own your data. We process it only to provide the service, as described in the Privacy Policy and the Data Processing Addendum. We do not sell it and do not use it to train models. Specialist memory notes about your business are yours and are deleted when you leave.
The Bench, its Specialists, prompts, software, and brand are ours. You receive a non-exclusive, non-transferable right to use the service while these terms are in effect. Output produced for you belongs to you.
Do not use The Bench to break the law, infringe others' rights, send unsolicited commercial messages in breach of CASL or CAN-SPAM, or attempt to extract our prompts or interfere with the service.
The service is provided "as is". We do not warrant that Specialist output is accurate or complete. To the fullest extent permitted by law, our total liability for any claim arising from the service is limited to the amount you paid us in the twelve months before the claim, and we are not liable for indirect, consequential, or lost-profit damages. Nothing here limits liability that cannot be limited by law.
You may stop at any time by removing The Bench from your workspace. We may suspend or end service for breach of these terms with notice where practical. On termination we delete your data as described in the Privacy Policy. Unused purchased credits are forfeited on termination for breach.
These terms are governed by the laws of Ontario, Canada, and disputes are subject to the courts of Toronto, Ontario. We may update these terms; material changes will be announced on the dashboard at least 14 days before they take effect. Questions: hello@meetthebench.com.
Terms of Service · Privacy Policy · Data Processing Addendum